Hotel Policies

Hotel Policies and Booking Conditions

  • Checkout time is 12:00 p.m.
  • Check-in time is after 2:00 p.m.
  • Early check-in may be possible but subject to room availability, and cannot be guaranteed by the hotel.
  • Regardless of check-in time, a full day rate applies whenever the guest stays for less than one whole day.
  • Extended checkout may be possible but subject to additional charge of 50% daily room rate. Please be reminded that extended checkout is strictly subject to room availability and cannot be guaranteed.

Reservation Changes and Cancellation Terms

  • Changing or cancelling your reservation at least 1 week before the check-in date may be completed free of charge.
  • Any late cancellations or no-shows without timely notice shall be subject to a fee equal to a one-night stay at the rate for the room in question. The fee shall be charged to the credit card provided as a guarantee.
  • Please note that certain rates and special offers may not be cancelled or changed.

Child Policy

  • 1 child under 10 years sharing the room with parents (without extra bed): free of charge. Compulsory breakfast for child age 4-10 years $5 USD/day.
  • Extra bed if required, will be charged $10 USD/room/night including breakfast

Pets

  • Dan Oasis unfortunately does not accept pets. Service animals may or may not be permitted in our rooms.

Currency Policy

  • Our standard currency is the Vietnamese Dong.
  • We also accept U.S. dollars. We shall calculate the cost according to the daily exchange rate and add a surcharge for the transaction.
  • For best exchange rate, paying by credit card is usually a recommended method.

HAVE ANYTHING TO ASK US?

CALL US AT: +84 (5113) 925-468 CONTACT US BY EMAIL